Locations: Abia, Anambra, and Edo
The Head of Operations will oversee all security operations, ensuring seamless service delivery, operational compliance, and strategic growth.
The successful candidate will lead a team of supervisors and field personnel while maintaining strong relationships with clients and stakeholders.
Operational Leadership:
Plan, coordinate, and manage security operations across all client sites.
Oversee the deployment and performance of security guards.
Ensure operational compliance with company standards and regulatory requirements.
Resource Management:
Manage the procurement and maintenance of operational equipment, vehicles, and uniforms.
Monitor inventory levels and ensure timely sourcing of supplies.
Client Engagement:
Conduct site inspections for new clients and recommend appropriate security measures.
Respond promptly to client concerns and ensure excellent service delivery.
Team Oversight:
Lead, train, and evaluate field supervisors and guards to ensure peak performance.
Schedule and oversee periodic guard rotations and ensure no vacant beats.
Incident Response and Reporting:
Investigate and manage incidents, including theft and other security breaches.
Prepare and submit detailed reports to the Managing Director on operations, challenges, and solutions.
Strategic Development:
Develop and implement strategies to optimize operational efficiency.
Collaborate with the finance and administrative teams to align operations with budgetary goals.
Bachelor’s Degree in Operations Management, Business Administration, or a related field (preferred).
Minimum of 5 years of experience in a senior operations role, preferably in the security industry.
Proven track record in managing large teams and multiple client accounts.
Strong knowledge of security protocols, logistics, and risk management.
Excellent interpersonal, communication, and leadership skills.
Ability to work under pressure and make swift decisions during emergencies.
Interested and qualified candidates should their Resumes And Cover Letters to: support@tarmacsecurity.ng using the "Application for Head of Operations." as the subject of the mail.
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