Communication Desk Officer at Royal Heritage Health Foundation

Job Description

The Communication Desk Officer will play a vital role in managing communication touchpoints, drafting public-facing content, responding to inquiries, and ensuring consistency in the organization’s messaging. This role requires a professional who is detail-oriented, tech-savvy, and confident in both verbal and written communication.

Responsibilities

• Serve as the first point of contact for external communication; email, phone, and walk-in inquiries.
• Facilitate the flow of information across departments to ensure timely dissemination of announcements and policy updates.
• Schedule appointments, coordinate interviews, and organize communication-related events.
• Excellent command of spoken and written English.
• A Bachelor’s degree in Communications, Public Relations, Journalism, Media Studies, English, or a related field.
• Experience working in a multicultural, high-pressure, or NGO/corporate

Education + Experience

• At least 2 years of experience in a communications, administrative, or customer-facing role.
• Excellent command of spoken and written English.
• Strong interpersonal and presentation skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) and communication tools (e.g., Mailchimp, Hootsuite, Canva, or similar).
• Ability to work independently and prioritize under pressure.

Desirable:

• Working knowledge of communication strategies and digital content creation.
• Basic graphic design, website editing, or social media management experience.

Other Benifits

Nil

How to Apply

Interested and Qualified A cover letter (max 1 page) stating your suitability for the role, an updated CV (max 3 pages), (Optional) Samples of written work or portfolio links.

Submit applications together with detailed CV via administration@royalheritagehealthfoundation.org (with Application – Communication Desk Officer as the subject)